h96elv Terms and Conditions

h96elv is a safe and reliable online gaming platform for players in Bangladesh. This terms and conditions document forms a legal agreement between h96elv ("we", "us", "platform") and the user ("you", "player", "member"). This agreement covers account registration, bonus use, payments, responsible gaming, and all other related matters.

h96elv's terms and conditions may change from time to time. If there are significant changes, we will notify you via your registered email or through platform notifications. Continued use of the platform after any changes will be considered acceptance of the updated terms.

The following eligibility conditions must be met to create an account and use the gaming services on the h96elv platform:

• You must be at least 21 years old. No person under the age of 21 is permitted to use this platform.
• You must participate in gaming activities voluntarily and with full mental capacity.
• Each person may open only one account. Creating multiple accounts is strictly prohibited.
• All personal information you provide must be true, accurate, and up to date.
• Accounts may not be operated from any restricted or prohibited jurisdiction.

h96elv has the right to request necessary documents to verify the age or identity of any account. Failure to complete verification may result in the account being temporarily suspended or permanently closed.

Registration Process

To create an account on the h96elv platform, you must provide your correct name, mobile number, email address, and other required information. Opening an account with false information is a violation of these terms and conditions and may result in account cancellation and forfeiture of deposited funds.

Password and Account Security

It is your responsibility to keep your account password completely confidential. You may not allow third parties to use your account. If you notice any unauthorized access or suspicious activity on your account, notify our support team immediately.

Account Verification

For identity verification, h96elv may request your National ID (NID), passport, or other government-issued documents. For payment verification, details of your bKash, Nagad, Rocket, or Upay account may be required. Withdrawals may be temporarily held until verification is complete.

Deposit Rules

The following conditions apply when depositing funds on the h96elv platform:

• The minimum deposit amount is ৳300 — applicable to all payment methods.
• Accepted payment methods: bKash, Nagad, Rocket, and Upay.
• Deposits are credited to your account instantly.
• Funds must be deposited only from a payment account registered in your own name. Third-party payments are not accepted.

Withdrawal Rules

The following conditions must be followed when withdrawing funds:

• The minimum withdrawal amount is ৳500.
• Withdrawal processing time: 5–30 minutes (under normal conditions).
• Withdrawals are faster when account verification has been completed.
• Withdrawal funds will be sent only to the payment account used at the time of deposit.
• Withdrawal requests may be cancelled if bonus wagering requirements have not been met.

Welcome Bonus

h96elv offers an attractive welcome bonus for new members. Currently, a 120% bonus is provided on the first deposit, up to a maximum of ৳15,000.

• Example: Deposit ৳1,000 and receive a ৳1,200 bonus — total balance ৳2,200.
• Example: Deposit ৳26,000 and receive a maximum bonus of ৳15,000 — total balance ৳41,000.

Wagering Requirement

The wagering requirement for the welcome bonus is 15 times (15x). This means you must wager 15 times the bonus amount before it becomes withdrawable.

General Bonus Terms

• Each bonus may have its own validity period. If wagering is not completed within the set time, the bonus will be cancelled.
• Bonus funds cannot be withdrawn directly — they become withdrawable only after wagering requirements are met.
• A member may claim a specific promotion only once.
• If a member attempts to claim a bonus through fraudulent means, the bonus and any associated winnings will be forfeited.
• h96elv reserves the right to modify or cancel any bonus offer at any time.

VIP Program

h96elv runs a VIP program for regular players with 5 tiers: Bronze, Silver, Gold, Platinum, and Diamond. Weekly cashback is provided at each tier, and benefits increase as you advance to higher levels.

Fair Play Policy

h96elv is committed to ensuring a fair and transparent gaming environment. All games use Random Number Generator (RNG) technology, which ensures unbiased results.

Prohibited Activities

Any of the following activities are strictly prohibited and may result in account cancellation:

• Using bots, automated software, or any kind of cheat software.
• Exploiting system vulnerabilities or bugs for an advantage.
• Abusing bonuses through multiple accounts.
• Colluding with other players to create artificial outcomes.
• Using the platform for the purpose of money laundering.

Technical Errors

If a game is interrupted mid-round due to a technical issue, h96elv will attempt to refund the bet amount for that round. However, h96elv is not liable for server issues or errors caused by third-party game providers.

h96elv gives the highest importance to protecting your personal information. SSL encryption technology is used on the platform to keep your data secure.

The information you provide is used solely for account management, identity verification, payment processing, and fulfilling legal obligations. Information is not shared with third parties — except where required by law.

For more details, please read our Privacy Policy page.

h96elv gives the highest priority to responsible gaming. We believe gaming is a form of entertainment — it should not become a cause of financial or mental hardship.

• Players can set deposit limits from their own account.
• Temporary or permanent self-exclusion requests can be submitted if needed.
• Contact our live chat 24/7 for support.

To learn more about responsible gaming, visit our Responsible Gaming page.

All content on the h96elv platform — logos, graphics, text, software, game interfaces, and other materials — is the intellectual property of h96elv or its respective licensors.

Except for personal and non-commercial use, reproduction, distribution, or modification of any h96elv content without prior written permission is prohibited.

h96elv's Rights

h96elv reserves the right to suspend or cancel an account without prior notice in the following circumstances:

• Violation of any clause of these terms and conditions.
• If evidence of fraud, deception, or suspicious activity is found.
• Repeated failure to complete identity verification.
• If an account remains inactive for an extended period.

Player's Rights

You may request to close your account at any time by contacting our support team. All valid withdrawable balances will be paid out before the account is closed.

h96elv is not liable for the following:

• Losses in a game due to internet disconnection or technical errors.
• Losses caused by unauthorized access to your account — if the password was compromised due to your own negligence.
• Software errors by third-party game providers.
• Service disruption due to natural disasters, war, or other unforeseeable circumstances.

Gaming is a risk-bearing activity. You acknowledge that you are playing at your own decision and risk. Only wager funds that, if lost, will not affect your financial wellbeing.

If you have a dispute or complaint, please contact our support team first. Complaints can be submitted via our 24/7 live chat or email:

• Live Chat: Bengali-language support available 24/7.
• Email: [email protected]

Upon receiving a complaint, h96elv will make every effort to investigate and resolve it within a reasonable time. h96elv's decision, in accordance with these terms and conditions, will be considered final.

h96elv reserves the right to partially or fully amend these terms and conditions at any time. Members will be duly notified before any changes take effect.

Continued use of the platform after any changes to the terms will be considered acceptance of the revised terms. You are therefore advised to review this page regularly.